Privacy

Privacy Policy

Your privacy matters to us. This policy explains how Eden Boreal collects, uses, and protects your personal information.

Last updated:

1. Introduction

Eden Boreal ("we", "our") operates the website edenboreal.com and is committed to protecting the privacy of our visitors. This privacy policy explains what personal information we collect, how we use it, with whom we share it, and what your rights are.

It complies with Quebec's Act respecting the protection of personal information in the private sector (Law 25) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We may collect the following information:

  • Navigation data: anonymized IP address, browser type, operating system, pages visited, visit duration, traffic source — collected via Google Analytics 4 (when active). This data is aggregated and anonymized and does not identify you personally.
  • Form data: name, email address, and message when you use our contact form (Contact Form 7). This data is used solely to respond to your inquiry.
  • Technical data: information automatically transmitted by your browser (screen resolution, language), used only for compatibility and site improvement purposes.
  • Cookies: see our Cookie Policy for full details.

3. How We Use Your Data

We use the information collected to:

  • Improve editorial content and user experience on the site
  • Respond to requests submitted via the contact form
  • Analyze traffic and measure audience (aggregated, anonymized statistics)
  • Ensure the security and proper technical functioning of the site

We never sell, rent, or transfer your personal data to third parties for commercial purposes.

4. Data Sharing

We may share data with the following third parties:

  • Google Analytics (Alphabet Inc.): anonymized audience measurement. Data is anonymized before transmission. Google Privacy Policy
  • Affiliate programs: we participate in affiliate programs (e.g., Amazon Associates). When you click an affiliate link, only the partner may collect browsing data; we share no personally identifiable information.
  • Legal obligations: we may disclose information if required by law or to protect our rights and the safety of our users.

No other sharing is performed without your explicit consent.

5. Data Retention

  • Contact form data: retained for a maximum of 12 months after the last exchange, then deleted.
  • Analytics data (Google Analytics): subject to Google Analytics retention policy (up to 14 months by default). Learn more at support.google.com.
  • Preference cookies: the eb_theme cookie (light/dark mode) expires after 1 year.

6. Your Rights (Law 25 / PIPEDA)

Under Quebec Law 25 and PIPEDA, you have the following rights:

  • Right of access: obtain a copy of the personal information we hold about you.
  • Right to rectification: request correction of inaccurate or incomplete information.
  • Right to erasure: request deletion of your personal data, subject to legal retention obligations.
  • Right to withdraw consent: withdraw your consent at any time without affecting prior processing.
  • Right to data portability: receive your data in a structured, machine-readable format.

To exercise any of these rights, contact us via our contact form or by email at contact@edenboreal.com. We respond within 30 days.

7. Cookies

We use functional and analytical cookies to improve your experience. No advertising or third-party tracking cookies are used.

See our full Cookie Policy for the detailed list, retention periods, and management options.

8. Security

Eden Boreal takes reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. The site is hosted on secure servers in Canada (OVHcloud, Montreal).

However, no data transmission over the Internet is 100% secure. We cannot guarantee the absolute security of information you transmit to us.

9. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page always indicates the current version. We encourage you to review this page regularly.

10. Contact

For any questions regarding this policy or your personal data:

If you feel your rights have not been respected, you may file a complaint with the Commission d'acces a l'information du Quebec or the Office of the Privacy Commissioner of Canada.